The Rosa Counselling Trust aims to provide a professional and accountable counselling service that is reasonably priced for the residents of the Rodney District.
This service is made possible in part from various funding organisations. However, our funding is not exhaustive and so we charge a small fee in order to support this service and ensure its continuation. Information can also be made available at reception and payments can be made by cash or cheque only. We do not have Eftpos facilities.
Children under 12 - $30
Children 12 - 16 - $40
Adults - $80
Couples - $120
Family Groups - $130
This is our standard fee structure. If you are struggling financially please talk to us about options.
If you are unable to keep your appointment, we would appreciate 24 hours notice of cancellation. This then allows us to offer the appointment to another client. To avoid being charged you must let us know in plenty of time if you need to cancel or reschedule.
When counselling is concluded we ask clients to complete an evaluation form. This helps us to ensure that the services we are offering are the services that people want. If you are happy or even unhappy with the service you receive, please tell us. Our aim is to provide an environment that is safe, respectful, non-judgemental and equitable for all those who use it.
The trust is willing to respect and address any complaints. A letter outlining the trusts complaints procedure is available to all clients.
The trust employees are encouraged to adopt the New Zealand Association of Counsellors Code of Ethics and all counsellors are required to be affiliated with, or be working towards affiliation with an appropriate governing body.
Tuesday: 8:30am - 5:00pm
Thursday: 8:30am - 5:00pm
Friday: 8:30am - 4:00pm
Saturday: 9:30am - 4:00pm